Exploring Motivation and Satisfaction in Blended Learning: Readiness and Teacher Support Matter
DOI:
https://doi.org/10.70148/rise.v2i2.22Keywords:
Blended Learning Readiness, Teacher Support, Learning Motivation, Course Satisfaction, Higher Education PakistanAbstract
Following the rapid transition to hybrid learning in Pakistani universities after COVID-19, this study examines the influence of students’ readiness for blended learning and perceived teacher support on their intrinsic motivation and course satisfaction. Utilizing a convenience sampling method, data were collected from 423 undergraduate and graduate students across leading public and private institutions via a structured Google Forms questionnaire. Factor and regression analyses were conducted to validate the measurement model and assess the predictive power of the independent variables. The results indicate that both blended learning readiness and perceived teacher support have significant positive effects on students’ intrinsic motivation and satisfaction with course delivery. Students who demonstrate technological readiness and perceive strong instructional support report higher engagement and more favorable evaluations of hybrid classes. These findings contribute to the literature on digital transformation in higher education and offer practical insights for policymakers, instructional designers, and faculty aiming to enhance blended learning practices in emerging economies such as Pakistan. The study concludes with recommendations to improve technical infrastructure and expand professional development programs for educators.
References
Awad, A., & Mahmoud, M. (2024). Impact of electronic customer relationship management on competitive advantage: Mediating role of customer satisfaction in EgyptAir. Problems and Perspectives in Management, 22(3), 276.
Awad, A., Shemais, M., & Al-Embabi, M. (2024). Driving HR performance through digital transformation in educational directorates: A strategic imperative. Problems and Perspectives in Management, 22(4), 163-173.
Awad, A. (2025). The role of universities’ social responsibility in enhancing business sustainability: Mediating role of entrepreneurial culture. Problems and Perspectives in Management, 23(1), 181.
Awad, A., & Alharthi, B. (2025). The role of digital marketing tools in promoting tourism: An applied study on online marketing strategies. Innovative Marketing, 21(2), 14.
Awad, A. (2024). Artificial intelligence and marketing innovation: The mediating role of organizational culture. Innovative Marketing, 20(3), 170.
Awad, A., Aldabousi, A. M., & Albatal, S. (2025). The influence of social media marketing on customer knowledge management: The role of confidentiality in UAE public banks. Banks and Bank Systems, 20(1), 1.
Alsharawneh, A., Sawalha, M., Tabar, N. A., Elshatarat, R. A., Almarwani, A. M., Saleh, Z. T., … & Eltayeb, M. M. (2024). Impact of triage nurses’ recognition of acute coronary syndrome on patients’ clinical outcomes: A retrospective study. Heart & Lung, 68, 60-67.
Almagharbeh, W. T., Alfanash, H. A., Alnawafleh, K. A., Alasmari, A. A., Alsaraireh, F. A., Dreidi, M. M., & Nashwan, A. J. (2025). Application of artificial intelligence in nursing practice: a qualitative study of Jordanian nurses’ perspectives. BMC nursing, 24(1), 92.
Al-Akash, H., Aldarawsheh, A., Elshatarat, R., Sawalha, M., Saifan, A., Al-Nsair, N., … & Eltayeb, M. (2024). “We do others’ Jobs”: a qualitative study of non-nursing task challenges and proposed solutions. BMC nursing, 23(1), 478.
Almagharbeh, W., Alhassan, M., AlMotlaq, M., & Taher, R. (2019). Family needs of critically ill patients in Central Jordan: a family perspective. Hospitals, 12(16), 18-19.
Aldarawsheh, A. A., Saifan, A. R., Sawalha, M. A., Assaf, E. A., Alrimawi, I., Elshatarat, R. A., … & Eltayeb, M. M. (2024). Exploring the causes and consequences of non-nursing tasks among nurses in Jordan: An in-depth qualitative investigation. Applied Nursing Research, 77, 151791.
Alsaraireh, F., Al-Oran, H., & Al-Magharbeh, W. (2023). The Impact of Stress on Sleep Pattern and Academic Performance among Nursing Students in Jordan: A Cross Sectional Study. ASEAN Journal of Psychiatry, 24(4), 1-15.
Albeta, S. W., Copriady, J., Yustina, & Rery, R. U. (2025). Should there be an attitude in motivating students to achieve satisfaction in blended learning?. Education and Information Technologies, 30(4), 5149-5175.
Anthony, B., Kamaludin, A., Romli, A., Raffei, A. F. M., Nincarean A/L Eh Phon, D., Abdullah, A., … & Baba, S. (2019). Exploring the role of blended learning for teaching and learning effectiveness in institutions of higher learning: An empirical investigation. Education and Information Technologies, 24, 3433-3466.
Adam, M. S., Abd Hamid, J., Khatibi, A., & Azam, S. F. (2023). Autonomous motivation in blended learning: Effects of teaching presence and basic psychological need satisfaction. Learning and Motivation, 83, 101908.
Aldabousi, A. M., Awad, A., Hassan, H. E. M., Abdullah, S. S., & Ghonim, A. (2025). Arbitration in Islamic banking: Exploring legal and practical implications for dispute resolution. Banks and Bank Systems, 20(2), 15.
Ateş Çobanoğlu, A. (2018). Student teachers’ satisfaction for blended learning via Edmodo learning management system. Behaviour & information technology, 37(2), 133-144.
Armutcu, B., Majeed, M. U., Hussain, Z., & Aslam, S. (2025). The impact of digital voice of customer and product lifecycle management on Quality 4.0: moderating role of AI in SMEs. Journal of Manufacturing Technology Management.
Alghizzawi, M., Hussain, Z., Abualfalayeh, G., Abu-AlSondos, I. A., Alqsass, M., & Chehaimi, E. M. (2025). The Impact of AI-driven Strategy on Salespeople Training and Performance. International Review of Management and Marketing, 15(2), 1-11.
Al-Ramahi, N., Kreishan, F. M., Hussain, Z., Khan, A., Alghizzawi, M., & AlWadi, B. M. (2024). Unlocking sustainable growth: The role of artificial intelligence adoption in jordan retail sector, moderated by entrepreneurial orientation. International Review of Management and Marketing, 14(6), 143-155.
Awad, A., Kordy, A., Hassan, A., & Aal, H. A. (2025). The role of blockchain technology in advancing supply chain innovation: A descriptive-analytical study.
Bandura, A. (1991). Social cognitive theory of self-regulation. Organizational behavior and human decision processes, 50(2), 248-287.
Davis, F. D. (1989). Technology acceptance model: TAM. Al-Suqri, MN, Al-Aufi, AS: Information Seeking Behavior and Technology Adoption, 205(219), 5.
Dreidi, M., Abed, D., Salameh, H., Sbeih, I. A., Asmar, S., Salameh, S., … & Almagharbeh, W. T. (2024). The effect of self-esteem on stress and coping mechanisms among nursing students during clinical training in Palestinian universities. International Journal of Practice-based Learning in Health and Social Care, 12(1), 59-69.
Dahri, N. A., Yahaya, N., Al-Rahmi, W. M., Noman, H. A., Alblehai, F., Kamin, Y. B., … & Al-Adwan, A. S. (2024). Investigating the motivating factors that influence the adoption of blended learning for teachers’ professional development. Heliyon, 10(15).
Deci, E. L., Olafsen, A. H., & Ryan, R. M. (2017). Self-determination theory in work organizations: The state of a science. Annual review of organizational psychology and organizational behavior, 4(1), 19-43.
El Gareh, F., Elmenssouri, A., Oulamine, A., & Hussain, Z. (2025). A PRISMA-Based Systematic Review on Organizational Commitment and Logistic Performance. Knowledge Sharing and Fostering Collaborative Business Culture, 213-240.
Ghonim, A., & Awad, A. (2024). Leveraging E-Marketing for Enhancing Customer Knowledge Management: A Systematic Review of Tourism Strategies in the Saudi Arabian Context. Journal of Ecohumanism, 3(8), 11693-11709.
Hussain, Z. (2023). The Use of Web 3.0 in University E-learning, Quality Assurance, and Knowledge Management. In Advances in Distance Learning in Times of Pandemic (pp. 155-176). Chapman and Hall/CRC.
Hussain, Z. (2024). The Role of Metaverse in Women Entrepreneurship and Economic Complexity: Evidence from Pakistan. Journal of Entrepreneurship And Business Venturing, 4(1).
Ghonim, A., Awad, A., Shemais, M., Shma, T., & Aziz, A. (2025). Exploring the impact of flexible work arrangements on employee engagement in telecommunications: case of Egypt. Problems and Perspectives in Management, 23(2), 198.
Geng, S., Law, K. M., & Niu, B. (2019). Investigating self-directed learning and technology readiness in blending learning environment. International journal of educational technology in higher education, 16(1), 1-22.
Garrison, D. R., & Arbaugh, J. B. (2007). Researching the community of inquiry framework: Review, issues, and future directions. The Internet and higher education, 10(3), 157-172.
Hussain, Z., Mari, A., & Arif, M. (2023). Entrepreneurial intentions from an islamic perspective: A case study of muslim entrepreneurs in Pakistan. In Strategies and Applications of Islamic Entrepreneurship (pp. 168-183). IGI Global.
Hussain, Z., Mari, I. H., & Rind, A. A. (2022). Exploring The Barriers of Artificial Intelligence Adoption in Digital Marketing Landscape. ULIL ALBAB: Jurnal Ilmiah Multidisiplin, 1(4), 824-835.
Hussain, Z. (2023, April). Analyzing the Emerging Trends of Digital Literacy Among Muslim Students Zahid Hussain. In The 1st Annual Conference of Islamic Education (pp. 125-134). Atlantis Press.
Hussain, Z. (2024). Electronic Word of Mouth (eWOM) and Consumer Purchasing Behaviour: A Study in Karachi’s Digital Era. In Digital Influence on Consumer Habits: Marketing Challenges and Opportunities (pp. 159-169). Emerald Publishing Limited.
Hussain, Z. (2022). Intention to purchase halal cosmetic products in an Islamic Pakistani culture. Journal of Islamic Economics and Finance Studies, 3(1), 1-11.
Hussain, Z., & Mari, A. K. (2023). Legal Protection of Customer Privacy on E-commerce: A comparative study of Iranian and American Law. International Journal of Marketing, Communication and New Media, (12).
Hussain, Z. (2023). A Study of Employees’ Perceptions on Industry Revolution 5.0 and Its Advantages: A Case Study of the Manufacturing Industry of Pakistan. Business, Technology and Finance, 25.
Hussain, Z. (1988, May). Enhancing Transparency and Accountability in Sadaqah Crowdfunding Platforms: Leveraging Blockchain Technology for Optimal User Experience. In Annual International Conference on the Theory and Applications of Cryptographic Techniques (pp. 351-367). Cham: Springer Nature Switzerland.
Hussain, Z. (2025). AI-driven personalization and purchase intention in modest fashion: Sharia compliance as moderator. International Journal of Halal Industry, 1(1), 33-45.
Hussain, Z. (2023). Examining the impact of green marketing strategies on organizational performance and competitive advantage. NUST Business Review, 5(1), 1-18.
Hussain, Z. (2023). Green entrepreneurial practices among small and medium enterprises in Karachi, Pakistan. In Entrepreneurship and Green Finance Practices: Avenues for Sustainable Business Start-Ups in Asia (pp. 47-76). Emerald Publishing Limited.
Hussain, Z., Sultan, R., Asadullah, A., Arif, M., & Ali, A. (2022). The Impact of Zakat Literacy, Trust, and the Accessibility of Digital Payments on Generation Z and Y’s Intention to Pay Zakat to Central Zakat Fund, the State Bank of Pakistan. International Journal of Zakat, 7(2), 105-114.
Khan, A., Hamid, A. B. A., Saad, N. M., Hussain, Z., & Arif, A. R. (2023). Effectiveness of artificial intelligence in building customer loyalty: investigating the mediating role of chatbot in the tourism sector of Pakistan. International Journal of Academic Research in Business and Social Sciences, 13(9), 657-671.
Law, K. M., Geng, S., & Li, T. (2019). Student enrollment, motivation and learning performance in a blended learning environment: The mediating effects of social, teaching, and cognitive presence. Computers & Education, 136, 1-12.
Mahmoud, M., Shma, T., Aziz, A., & Awad, A. (2025). Integrating knowledge management with smart technologies in public pharmaceutical organizations. Knowledge and Performance Management, 9(1), 31.
Makhija, R., Aggarwal, S., & Gupta, R. (2025). Perception of Hybrid Learning Platform Self-Efficacy: Technological Readiness on Student Satisfaction Using Emotional Engagement as Mediator. In Insights in Banking Analytics and Regulatory Compliance Using AI (pp. 237-258). IGI Global Scientific Publishing.
Mari, I. H., & Hussain, Z. (2021). Climate Change in Pakistan: Govt Efforts to Reduce the Climat Change Threats. European journal of innovation in nonformal education, 1(1), 1.
Saad, M., Awad, A., Aziz, A. F., & Shma, T. R. (2025). Influencer marketing’s impact on credibility and purchase intention: A study on University of Bisha students in Saudi Arabia. Innovative Marketing, 21(1), 326.
Prifti, R. (2022). Self–efficacy and student satisfaction in the context of blended learning courses. Open Learning: The Journal of Open, Distance and e-Learning, 37(2), 111-125.
Parinsi, M., Ratumbuisang, Y. F., & Ratumbuisang, K. F. (2024). The Influence of Teacher Readiness and Learning Facilities on Student Learning Motivation: Blended Learning as a Mediating Variable. Didaktika: Jurnal Kependidikan, 13(1), 497-506.
Qadeer, A., & Awad, A. (2025). AI-Powered ChatGPT in Branding: Benefits, Challenges, and Future Directions. In Impacts of AI-Generated Content on Brand Reputation (pp. 1-26). IGI Global Scientific Publishing.
Qadeer, A., & Awad, A. (2025). Generative AI in Advertisements: A Conceptual Framework Based on the Technology Acceptance Model. In Impacts of AI-Generated Content on Brand Reputation (pp. 109-128). IGI Global Scientific Publishing.
Qadeer, A., Awad, A., & Ali, A. (2025). Understanding Generative AI Implementation in Digital Advertising Among Retail SMEs in Pakistan. In Impacts of AI-Generated Content on Brand Reputation (pp. 177-202). IGI Global Scientific Publishing.
Shoukat, R., Ismayil, I., Huang, Q., Oubibi, M., Younas, M., & Munir, R. (2024). A comparative analysis of blended learning and traditional instruction: Effects on academic motivation and learning outcomes. PloS one, 19(3), e0298220.
Subih, M., Elshatarat, R. A., Sawalha, M. A., Almarwani, A. M., Alhadidi, M., Alrahahleh, M., … & Mohamed, N. A. (2024). Exploring the Impact of Cardiac Rehabilitation Programs on Health-Related Quality of Life and physiological outcomes in patients Post Coronary artery bypass grafts: a systematic review. Reviews in Cardiovascular Medicine, 25(4), 145.
Saleh, Z. T., Maabreh, R. S., Murad, A. A., Al-Za’areer, M. S., Abujaber, D. A., Subih, M., … & Elshatarat, R. A. (2024). Psychological Barriers and the Role of Health Education in Medication Adherence Among Patients with Acute Myocardial Infarction: A Literature Review. Research Journal of Pharmacy and Technology, 17(12), 6165-6173.
Wahid, A., & Awad, A. (2025). Role of AI Chatbots in Enhancing Customer Satisfaction and Customer Loyalty. In Impacts of AI-Generated Content on Brand Reputation (pp. 129-148). IGI Global Scientific Publishing.
Wigfield, A., & Cambria, J. (2010). Expectancy-value theory: Retrospective and prospective. In The decade ahead: Theoretical perspectives on motivation and achievement (pp. 35-70). Emerald Group Publishing Limited.
Wei, H. C., & Chou, C. (2020). Online learning performance and satisfaction: do perceptions and readiness matter?. Distance Education, 41(1), 48-69.
Yang, Y. (2023). Impact of organizational support on students’ information and communication technology self-efficacy, engagement, and satisfaction in a blended learning environment: An empirical study. Sage Open, 13(4), 21582440231216527.
Yacoub, M. I., Aslanoğlu, A., Khraim, F., Alsharawneh, A., Abdelkader, R., Almagharbeh, W. T., … & Saleh, Z. T. (2025). Comparing E-Cigarettes and traditional cigarettes in relation to myocardial infarction, arrhythmias, and sudden cardiac death: a systematic review and meta-analysis. Biological Research For Nursing, 27(1), 168-185.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Rizwan Ahmed (Author)

This work is licensed under a Creative Commons Attribution 4.0 International License.








